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What Voice Bots Are and How They Redefine Customer Service
enterprise-entrepreneur

What Voice Bots Are and How They Redefine Customer Service

Customer service has been changing rapidly over the past several years. As artificial intelligence (AI) continues to occupy a growing role in the world of technology, businesses are always looking ...

caseCase: B Company (Systems Development)

Case: B Company (Systems Development)

We use platforms such as AWS(Amazon Web Services) to develop web systems for our customers. While we do conduct some system monitoring, of course, we also need to process telephone requests from ou...

caseCase: Service Industry

Case: Service Industry

Although our company is currently not hiring recent graduates, we have been receiving phone calls asking, "May I speak to the person in charge of hiring recent graduates?" Furthermore, whenever we ...

AI電話Case: Sports Event Office

Case: Sports Event Office

At marathons event office, we may receive many calls with the same kind of question during the flurry of activity a few days before the event. We know that many people don't look at the website. We...

Major Feature Upgrades of "DELIGHT Assistant"

Convenient for holidays/consecutive holidaysAll plans are now able to switch between holidays, hours, and days of the week.Our user wanted  to change the guidance for incoming calls on weekends, ho...

AI Phone "DELIGHT Assistant" Supports Multiple Languages and Overseas Number Acquisition

We are glad to announce that  "DELIGHT Assistant," a voice interactive AI (hereinafter referred to as AI phone), has launched a service that can automatically respond to calls in more than 20 langu...