Background For many marathon organizers, handling phone inquiries has quietly become one of the most time-consuming parts of event management. In Japan, main office numbers often receive: Repetit...
Our AI Phone Bot Handles 60× Normal Call Volume—Automatically
On our busiest day recently, our AI phone bot handled over 60 times the usual inbound calls—imagine trying to manage that manually! Even in industries where demand is unpredictable, automation ensu...
Top 5 AI Projects for 2025 for Mid-Size Business Owners
Artificial intelligence is no longer a luxury for large enterprises. In 2025, mid-size business owners can deploy practical, high-impact AI projects that deliver measurable results without requirin...
The Accountability Gap: Why AI Phone Projects Fail Without a Single Owner
Many automation projects stall because nobody “owns” the problem end-to-end. This article explains how assigning a high-responsibility leader (not just an IT resource) can determine project success...
Tsunami Warnings and Customer Care: How Proactive AI Messaging Eases California Residents' Concerns
As an 8.8-magnitude earthquake off Russia’s Kamchatka triggered tsunami warnings across the Pacific—including California—coastal call centers were quickly inundated with anxious customers seeking g...
Phone Support Elimination at Theme Parks: Efficiency Boost or Customer Experience Disaster?
Introduction Many global theme parks are considering removing public phone numbers and relying solely on AI-powered chatbot support—especially for reservations, FAQs, and visitor concerns. But is t...
