When organizing a marathon race, we often receive telephone calls of a similar nature during the days before the event, when we are at our busiest. It appears that there are many people who do not read the information on our website. Questions such as, "When will I receive my bib for the race in the mail?" or "How do I store my belongings?" are normal, but this time we have been receiving questions asking, "Will the race be canceled because of the coronavirus?" Thanks to your automated answering services, we were able to concentrate our efforts on the immediate task at hand - preparing for the race - so your services were a lifesaver for us.

MIYAJIMA Marathon Organizer
（Event Call Center）

2 APR 2017

Although our company is currently not hiring recent graduates, we have been receiving phone calls asking, "May I speak to the person in charge of hiring recent graduates?" Furthermore, whenever we issue a press release, we immediately start receiving telephone calls soliciting advertisements, but because we can let the AI handle those calls, they do not disturb our business, and we can concentrate on our work.

A company
(Service Industry)

15 JUN 2020

We use platforms such as AWS to develop web systems for our customers. While we do conduct some system monitoring, of course, we also need to process telephone requests from our customers, and so we handle messaging through AI instead of mobile phones. Because we can receive messages via Slack, we have been able to speed up the process of passing on such information to our developers.

A Company
(Systems Development)

13 JUL 20120