Pure cloud telephony bot. No need to buy hardware to use the bot.
What is DELIGHT Assistant
DELIGHT Assistant is a B2B SaaS for high volume call centers that delivers both user satisfaction and significant cost reductions
- Zero call waiting time
- Realize a call center that operates 24 hours a day, 365 days a year at a low cost.
- Change the workflow based on customer attributes (e.g., for economy class and business class customers, etc.)
- More automation is achieved by integrating with other systems to reduce manpower and ensure stable operation even in the event of a disaster.
- Capable of handling 30 languages and acquiring phone numbers in 50 countries.